At Castro Electric, we believe that transparency builds trust. That’s why we’ve created this FAQ page – to give you clear, honest answers to the questions we hear most from our clients across Stoneham and the Greater Boston area. Whether you’re planning a panel upgrade, facing an emergency outage, or just want to understand your options, you’ll find helpful guidance right here. If your question isn’t covered, don’t hesitate to contact us – we’re here to help 24/7.

• What areas do you serve?
  We proudly serve Stoneham and the Greater Boston area, including nearby towns like Medford, Malden, Peabody, and more. See our Service Area for full coverage.

• Are your electricians licensed and insured in Massachusetts?
  Yes. All Castro Electric technicians are fully licensed and insured to perform work across Massachusetts.

• Do you offer free estimates?
  Absolutely! We provide free consultations with transparent pricing for all services.

• Can I rely on Castro Electric for emergency work?
  Yes, we offer 24/7 emergency electrical services throughout Stoneham and surrounding areas.

• What makes your team stand out?
  Our clients regularly highlight our promptness, cleanliness, honesty, and professionalism in Castro Electric’s Google reviews.

• Can you handle both residential and commercial work?
  Yes. We offer a full range of residential and commercial electrical services.

• What services do you offer beyond panel upgrades?
  We provide EV charger installations, home automation, lighting, surge protection, wiring, smoke detectors, and more.

• Do you assist with rebate or incentive programs?
  Yes, we help identify rebates and incentives that can make your electrical upgrades more affordable.

• How do you ensure future-proof solutions?
  Our work is built for long-term safety, efficiency, and scalability – see our philosophy on future-forward service.

• What specialized equipment do you use?
  We use advanced tools, including a bucket truck for high-access installations.

• What’s your approach to safety and quality?
  Every job follows Massachusetts code, safety protocols, and is backed by Castro’s high-quality workmanship guarantee.

• How quickly can you respond to emergencies?
  Most emergency calls are handled same-day. Learn more about our emergency service availability.

• Do you clean up after your work?
  Yes! Our technicians are consistently praised in customer reviews for leaving homes clean and undisturbed.

• What’s the easiest way to book a service?
  You can book directly online, call us at (617) 668-1884, or email us at info@castroelectriccorp.com.

• How do you handle feedback or issues?
  While we’re not yet BBB accredited, our high rating on Angi and HomeAdvisor reflects our commitment to resolving any concerns.

• How long has Castro Electric been in business?
  We’ve been proudly serving the community since 2019. Read more on HomeAdvisor.

• Do you offer services beyond Stoneham?
  Yes – our reach includes dozens of towns across Greater Boston. View the full list of service areas.

• Do you guarantee your work?
  Yes. Our work is backed by both manufacturer warranties and Castro Electric’s own satisfaction guarantee. (Reviews)

• Do you offer bilingual service?
  Yes – se habla español, and our team communicates clearly with all clients.

• Why choose Castro Electric?
  Trusted service, clear pricing, expert technicians, and hundreds of five-star reviews – that’s why Greater Boston chooses us.